We want you to be completely satisfied with your purchase. If you’re not, please review the following return and refund conditions:
Faulty or Damaged Items:
If the item is defective or damaged upon arrival, we will either:
- Provide a replacement at no additional cost, or
- Issue a full refund.
Please contact us within 7 days of receiving the item, along with clear photos and a brief explanation of the issue.
Change of Mind or Non-Fault Returns:
If the return is not due to a fault on our part:
- The item must be unused, in its original condition and packaging.
- The return postage is the buyer’s responsibility.
- Original shipping costs will be deducted from the refund.
Please contact us before sending anything back, so we can provide the correct return instructions.